31/1/2012
Hi, I brought some old Jewellery to your Richmond Store on Sat 28/1/12 and the following was the result:
1. The Personal Service from the Representative was 10 out 10! Polite, courteous, helpful and genuine.
2. Your store purchased the old jewellery at a fee that I was more than happy to accept, even not having a great deal of knowledge as to what the going rate was for this type of jewellery.
3. It was a far more “genuine offer of service” and fee than what I had received from some other buyers in Shopping centres within the last couple of weeks.
Thanks for the great service and you can be assured that I will recommend my friends to visit you.
Kind regards,